International Customer Support Specialist (with the knowledge of the English language)

Job Description

Responsibilities:

• Communication with international customers in the English language (reception and processing of incoming queries via phone, email, live chat);
• Resolution of users’ problems; help with current issues;
• Registration of information in the database;
• Interaction with internal departments on different levels regarding specific projects.

Requirements:

• Fluent Russian and English (B2 level and higher);
• Confident PC user;
• Competent spoken and written language;
• Readiness and ability to learn;
• Sociability (ability to communicate with different people);
• Responsibility, stress resistance.

Working conditions:

• Schedule: shifts for 12 hours (day, day, 2 days off / night, night, 2 days off);
• Conveniently located office;
• Training and mentoring for new specialists;
• Comfortable, modern office equipped with everything necessary.

Social benefits:

• Steady salary and clear motivation system;
• Corporate lunches + unlimited tea, coffee and sweet things.

Contact for CV: hr.arm.recruiter@gmail.com