Customer Support Agent

Urgent
Application ends: May 28, 2022
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Job Description

Social Discovery Ventures is an international internet holding company that specializes in creating, developing and promoting communication platforms. Our apps provide our customers with the opportunity to find love, expand their social and business networks, communicate, learn languages, find travel buddies, play online and make friends. We have also invested in over 50 international projects, some of which include StreetLife, LinguaLeo, Roomi, Shazam, TripTogether and Dating.com.

Are you the perfect candidate? Check here!

You are fluent in English (other languages would be considered a benefit)
You have experience working with international customers
You have fast typing skills in English
You are a quick learner and you can absorb large volumes of information
You can psychologically analyze people and be sensitive to their emotions
You can swiftly navigate through difficult situations and adapt to fluctuating circumstances
You can come up with and provide professional solutions to complicated cases
You are stress resistant, energetic and never hesitant to show initiative
You have a ‘can-do’ attitude and you believe that ‘everything is possible’
You can provide an outstanding quality service

So what is this role all about?

Consulting our customers on all raised questions related to our websites
Working timely, speedily and effectively with customer requests
Resolving all customer issues with the goal of customer retention
Promoting our websites to the customers upon opportunity
Maintaining a high level of service quality

What’s being offered?

An night shift position, 2 days on 2 days off, from 9 pm to 9 am.
Remote work from the comfort of your home
Flexibility in labor registration according to your needs
The opportunity to sharpen your skills in high-quality international customer service
Participation in informative seminars about the latest trends
SDV is the place where you can prosper on your career path. By joining our team, you will not only gain invaluable experience but also find new friends, make interesting acquaintances and get limitless positive energy!

We here at SDV are all about Art & Technology.